Trust is top of the agenda when booking a tradesperson to carry out your home improvement.
According to a YouGov survey for John Lewis Home Solutions reported in DIYweek.net, feeling happy to leave the job in the hands of an expert was the most important thing for 83 per cent of respondents, followed by value for money (76 per cent), credentials (76 per cent), ease of booking (41 per cent) and recommendations from previous customers (38 per cent).
Indeed, 65 per cent of people have sought the opinion of family or friends before hiring a professional to carry out jobs such as external house painting for their London property.
The capital city is, according to the survey, the place where people feel least comfortable carrying out home improvements on their own such as changing a fuse or fixing a leaky tap, and nationwide, 63 per cent of people said they are not at ease with the idea of completing tasks such as plumbing themselves.
This is a growing sentiment among British householders, with more and more people admitting to FOMU (fear of messing up) - and one-third (32 per cent) of respondents said they would be more likely to turn to a professional today than they were five years ago,
Opting for a professional rather than attempting the job yourself is just as popular among men as it is women, with the YouGov report revealing women are just as likely to book a tradesmen for their home improvement needs as men.